How can I update my billing information?
Update 1 - Billing section
- Step 1 - Navigate to the settings tab
- Step 2 - Click on the "update billing" button
- Step 3 - (You will be rerouted to a stripe confirmation page) Please have the customer input the email address used to collect their first payment
- Step 4 - Check your email inbox for a confirmation code.
Note: You would need to use the email that you first used from your initial payment with Kennected. - Step 5 - Input that code
- Step 6 - You can now update the card on file and billing details, pause, or cancel your plan
If you have any questions, and/or other concerns, kindly reach out to support@kennected.io for more information.