Inbox Features
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      How to Resume Messaging for a Prospect that Responded

      Learn how to resume a messaging sequence for a prospect after they have already responded to a LinkedIn message sent via Kennected.

      HubSpot Video

      Steps for Resuming a Prospect's Message Sequence

      This tutorial will help you with resuming your sequence for a prospect that has already responded to one of your automated messaging. 

      Insightful Tip

      Follow up messages will not be able to be "Resumed" if the prospect responds back and the user does not click “Resume” by the time selected on their next follow up message.

      1. Go to "Inbox"

      2. Choose "Responded" on the Filter and click the name of the person who responded

      3. On the top right, click the "Resume" button

      4. A confirmation pop-up will appear. Click "Yes" to confirm the action

      Note: The message will be sent after the delay you had previously setup on your sequence.

      Note: If you have any questions regarding "How to Resume Messaging for a Prospect that Responded", contact us at support@kennected.io or file a ticket on the top of this page